Shipping Policy
Thank you for shopping at PawCare Play! Please review our shipping policy carefully before placing your order.
1. Processing Time
- Orders are processed within 1-4 business days after payment confirmation.
- Business days are Monday through Friday, excluding weekends and holidays.
- You will receive a confirmation email with your tracking number once your order has been shipped.
2. Shipping Time
- Standard shipping typically takes 10-15 business days for delivery within the United States.
- Delivery times are estimates only and may vary depending on your location, shipping carrier, customs processing, or other factors outside our control.
- We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.
3. Order Tracking
- Once your order is shipped, you will receive a tracking number via email.
- You can track your package status using the tracking link provided.
4. Orders Marked as Delivered
- If tracking information shows the order as Delivered, we are not responsible for lost or stolen packages.
- Please check with household members, neighbors, and your local post office before contacting us.
5. International Shipping
- We currently only ship within the United States.
- For international shipping inquiries, please contact us at pawcareplay@pawcareplay.com.
PawCare Play
1234 Wilshire Blvd, Apt 5B
Los Angeles, CA 90017
USA
Email: pawcareplay@pawcareplay.com